Refund Policy

At AI Zoom Book, we are committed to providing high-quality courses in Digital Marketing, Artificial Intelligence, and Spoken English, along with an exceptional learning experience. However, we understand that sometimes you may need to request a refund. This Refund Policy outlines the terms and conditions under which refunds may be granted.

1. Eligibility for Refunds

Refunds are available under the following conditions:

Refunds cannot be processed for courses that have been extensively accessed or completed, as this is considered full utilization of our services.

2. Non-Refundable Items

The following are non-refundable:

Downloaded Products: Templates, themes, plugins, or resources that have been downloaded.
Promotional Offers or Discounts: Courses purchased at discounted rates or as part of a promotional offer, unless otherwise specified.

3. How to Request a Refund

To request a refund:

Contact us at info@aizoombook.online with your order details.
If your refund is approved, the amount will be credited to your original payment method within 7–10 business days.

4. Course Substitutions

If you are not fully satisfied with a course but do not qualify for a refund, we may offer a course substitution.

You can request to switch to another course of equal or lesser value.
Course substitutions must be requested within 7 days of your original purchase.

5. Changes to This Policy

We may update or modify this Refund Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the Effective Date will be updated accordingly.

6. Contact Us

For any questions regarding this Refund Policy, please contact us at:

Email: info@aizoombook.online